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General Information About Our Products...

Holiday Cards

Holiday Cards ship under our normal Production Lead-Times.  Many of our customers request specific ship dates on Holiday Cards and we are happy to offer this upon request.

The majority of our cards are Mounted Photo Cards which come with double-sided tape applied to the photo area of the card.  All cards on the website are Mounted Photo unless they are specifically marked as Printed Photo.  To use the Mounted Photo Card, simply remove the backing and apply your photo.  Note: The tape we use for this application has a strong adhesive which helps keep your photo attached once mounted.  You will not be able to remove it once it is mounted.

Custom Holiday Cards are a large portion of our business and we are happy to create something custom for you.  Give us a call!

 The Nature of Hemp

We use only the finest natural hemp cord for our gift tags.  Hemp cord is dyed to achieve the colors you see on our products.  Because of the nature of the cord and dyes, hemp colors can vary greatly between dye lots.  With each gift tag order our designers choose a complimentary color hemp for the tag you have chosen.  If you would like to request a specific color hemp cord please let us know and we will do our best to find the right color match.

Paper

Our products are printed on only the finest cardstock and papers.  Most of our products are printed on linen stock unless specifically noted in the product description.

Production Lead-Times

All our products are designed and produced in-house.

Stock, non-customized products, are guaranteed to ship within 3 business days; most often within 1-2 business days.

Custom products are guaranteed to ship within 5 business days of finalizing your order or on your requested/promised ship date.  When ordering custom products and adding an Artist’s Proof, your order is finalized once all proofs have been approved.

Under exceptional circumstances, there may be occasions where our lead times run longer than 5 business days for custom work.  In the event that this is the case, we will notify you prior to production with a promised ship date.  If for any reason the new promised ship date does not meet with your approval, we will cancel the order and refund the full amount of your purchase.

Shipping

In an effort to reduce shipping costs, we typically ship via Priority Mail from the US Postal Service.  While cheaper, the USPS does not offer as robust a tracking feature as do other servcies like UPS or FedEx.  If you prefer us to ship your package via one of these other carriers, please contact us and we will be happy to provide you specific shipping rates.

Local Pickup

Local pickup is available in both Atlanta and St. Simons Island.

Wholesale

If you are interested in carrying Maison de Papier products in your retail store please email us at info@maisonpapier.com